About the Initial Authors

This document resulted from a collaboration among four firms: consulting firms Wipro, Smigiel Consulting Group, and Hartman Communicatie, as well as analyst company, Real Story Group (formerly CMS Watch).  These firms serve as the initial.  “Project Leaders.”  However, other individuals are invited to participate in the Guiding Consortium.


Wipro Technologies is a global services provider delivering technology-driven business solutions that meet the strategic objectives of our clients. Wipro has 55+ ‘Centers of Excellence’ that create solutions around specific needs of industries. Wipro delivers unmatched business value to customers through a combination of process excellence, quality frameworks and service delivery innovation. Wipro is the World’s first CMMi Level 5 certified software services company and the first outside the USA to receive the IEEE Software Process Award.

Real Story Group (formerly CMS Watch)

The Real Story Grouptm ( is a buyer’s advocate for enterprises looking to invest in content technologies.  The Real Story Group publishes independent research that helps buyers sort out suitable technology choices for their particular needs.  Real Story Group research is known for its technical depth, readability, and absolute neutrality.

Smigiel Consulting Group

Smigiel Consulting Group (SCG) is a vendor-independent management and technology consulting firm focused exclusively on Enterprise Content Management and Knowledge Management.  SCG combines thought leadership and strategic thinking with project execution experience. In addition to strategy and technology selection expertise, SCG provides project implementation oversight services incorporating key enablers such as organizational readiness considerations and Lean process improvement methodologies to enhance ECM adoption rates and end-user acceptance.

Hartman Communicatie

Since 1993, Hartman Communicatie has bridged the gap between business, users and ICT. Our consultants help organisations get more value out of their information by developing an optimal communications and information strategy. Hartman Communicatie is vendor neutral and publisher and organiser of several publications and events on information management, such as the annual HartmanEVENT and a Buyer’s Guide of content management systems in the Benelux.

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